Powering People.
Connecting Performance.
PCP recruits and manages sales promoters and store teams for FMCG brands.
Our services
- 01Workforce OutsourcingSales promoters, merchandisers, store and warehouse staff.
- 02Skilled OutsourcingSpecialists for IT, customer service and admin roles.
- 03BPO Facility & Ops ServicesWe run your customer service, facilities and HR.
- 04Software as a ServiceA planned app for employee data, attendance and payroll.
- 05Asset RentalLaptops, phones and tablets, rented for your staff.
Vision
To be an outsourcing partner that helps companies grow and creates decent jobs.
Training
- Sales training
- Selling skills, product knowledge, service quality.
- Our own training facility
- Classrooms in Jakarta, beside the head office.
- Service, grooming & safety
- Customer service, store standards, K3 safety.
Mission
- People who fit the roleWe provide staff who match the needs and skills of each role, and help them build their skills.
- Clear accountabilityWe run staff and support processes with clear responsibilities, service standards and reporting.
- Workers’ rights and dignityWe follow employment and safety rules, and respect workers’ rights and dignity.
- Practical administrationWe build technology and equipment support that make administration, monitoring and service reviews easier.
- Long-term partnershipWe learn what clients need, act on their feedback and improve the service as their business grows.
01 / Workforce Outsourcing
FMCG store teams, from hiring to payroll.
The service can cover candidate sourcing, workforce transition, employment administration, assignment monitoring, and payroll and benefits.
Sales & retail
Sales promoters, merchandisers, shop assistants and field sales.
Sales support
Telesales, customer service and admin staff.
Logistics
Helpers, dispatchers, operators and warehouse staff.
Office
General admin, receptionists and cleaners.
- Recruitment
- Onboarding & contracts
- Placement
- Payroll & reporting
02 / Skilled Outsourcing
Professionals for roles that need specialist skills.
Skilled outsourcing covers technology, customer service and business administration roles that need specific skills.
Technology
- Software engineer
- QA engineer
- IT support
- DevOps and data support
Customer service
- Contact centre agent
- Help desk officer
- Live chat agent
- Customer support
Business admin
- Sales admin
- Finance admin
- Data entry
- Payroll staff
PCP manages
Recruitment, contracts, onboarding, payroll and industrial relations, as agreed.
Remote and cross-border work needs an assessment of the role, our readiness and the employment rules that apply.
03 / BPO Facility & Ops Services
We run the processes behind your business.
In business process outsourcing (BPO), the process and its results are part of what we run, with responsibilities agreed with the client.
- Customer experience
- Inbound and outbound customer service, data checks, order processing, retention and collections support.
- Facilities & operations
- General services, cleaning, technical support, driving and dispatch, plus security and workplace safety.
- HR functions
- Employee administration, training and talent development.
Security and other licensed work is scoped case by case.
04 / Software as a Service
An app concept for HR administration.
PCP’s planned HR app links employee data, attendance, payroll and employee self-service in one administrative flow.
- Employee data
- Attendance
- Payroll
- Employee self-service
- Access rights & notifications
Modules, integrations and launch timing are still to be confirmed.
05 / Asset Rental
Rented work equipment for your team.
Asset rental covers device rental and the assets that support your staff. The equipment can be planned together with the placement plan and the length of the work.
- Laptops
- Phones
- Tablets
- Desktop computers
- You decide
- Type, quantity, specification and rental period.
- Asset administration
- We record and track every asset while it is in use.
- Work supplies
- We also handle uniforms and office supplies.
Availability, replacement, maintenance and rental terms follow the agreed proposal.
Training
We train the people we place.
Better skills mean better service in store and at the desk. Our Jakarta training facility runs programmes for every role we staff.
- 01
Sales training
Selling skills, product knowledge and closing at the shelf.
- 02
Service quality
Customer service, grooming and store standards, every brand.
- 03
Onboarding & K3
Induction, work safety and the rules of each client site.
- 04
On the job
Coaching by team leaders and refreshers when products change.
Board of Commissioners and Directors
Management
Parent Company
PCP is part of GUN.
PT Garda Utama Nasional (GUN) provides licensed security services.
Security services
Trained security guards and security systems such as CCTV, RFID and access control.
Training
Guard training to the Gada Pratama and Gada Madya standards, under police supervision.
Escort & patrol
Escorts for money and valuables, plus patrol and response teams with cars and motorbikes.
Clients
Trusted by GUN’s clients.
Offices
PCP offices.
Head office Branch office
Jakarta · Head office
Komp. Fatmawati Mas Blok B1
No. 121, Jl. RS Fatmawati
No. 20, RT 03/RW 10,
Cilandak, Jakarta 12430
Bandung
Jl. Pelajar Pejuang 45 No. 17,
Lingkar Selatan, Lengkong,
Bandung 40263
Semarang
Jl. Soekarno-Hatta No. 78,
Telogosari, Semarang 50196
Yogyakarta
Jl. Sunan Giri No. 34A,
RT 01/25, Jaban, Sinduharjo,
Sleman 55581
Surabaya
Ruko Jemursari Raya,
Blok A/12, Jl. Raya Jemursari
No. 203E, Surabaya 60239
Malang
Ruko WOW Blok SH2 No. 10,
Jl. Sawojajar, Kedungkandang,
Malang
Bali
Jl. Gunung Kelimutu No. 18X,
Monang Maning,
Denpasar
Lampung
Jl. Imam Bonjol Pal 10,
Jl. Sejahtera Gg. Kantil No. 21,
Bandar Lampung 35158
Banten
Jl. Nakula 31A Blok E.BBS 3,
Ciwaduk, Cilegon,
Banten 42415
Palembang
Kedaton Ville 2267c,
Jl. Sukabangun 2, Km. 6,5,
Lrg. Cempaka Putih, Sukajaya,
Sukarami, Palembang 30151
Palu
Jl. Malontara Blok CC No. 1,
Pengawu, Tatanga,
Palu, Sulawesi Tengah
Kendari
Jl. A.H. Nasution No. 53,
Blok B3, Lalolara,
Kendari
Contact
Tell us
what you need.
PT Pandawa Cakra PersadaKomp. Fatmawati Mas Blok B1
No. 121, Jl. RS Fatmawati
No. 20, RT 03/RW 10,
Cilandak, Jakarta 12430
business@powerconnectplus.id
